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Refund Policy

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Refund Policy
Slide
Refund Policy

Summer Show Refunds

  • We shall not be held responsible for missed classes once the time table and/or times are published.
  • Refunds will only be accepted 7 days before the show date and then with a £1 admin fee per class.
  • After this no refunds will be made but your entry can transfer to a mutually convenient show only once.

 

Winter Dressage Refunds

  • We shall not be held responsible for missed classes once the time table and/or times are published.
  • Once entries have closed refunds will only be made if your spaces are filled from the waiting list, minus £1 admin fee, per class.
  • Refunds will only be accepted 7 days before the show date and then with a £1 admin fee per class.

 

Training Refunds

  • Refunds will only be made if your space can be filled. If your space is filled a refund will be issued however, £1 will be kept as an admin fee.
  • Alternatively we will happily transfer your entry to another mutually convenient date if your space can be filled or groups are not affected.
  • All changes must be made 5 days before the clinic
  • Once times have been published, usually 3 days before the date, no refunds will be made.
  • If we as a club cancel the training or move the date to one you cannot attend you will receive a refund in full.

 

Teams Refunds

  • If you withdraw before the event and the team manager can find a replacement then you will qualify for a refund. However, if you withdraw 10 days or less before the event then regardless of whether a replacement is found you will not be entitled to a refund.

 

Fun Ride Refunds

  • Non refundable but you may transfer your entry to another fun ride date.

 

Social Refunds

  • Social activities are non refundable, however you may sell you space to another HDRC member providing the organiser is aware of the change.