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Refund Policy

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Refund Policy
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Refund Policy

Summer Show Refunds

  • We shall not be held responsible for missed classes once the time table and/or times are published.
  • Refunds will only be accepted 7 days before the show date and then with a £2 admin fee per class.
  • After this no refunds will be made but your entry can transfer to a mutually convenient show only once.
  • All communication must be thought hdrcshows@gmail.com all other forms or communication will be ignored.

 

Winter Dressage Refunds

  • We shall not be held responsible for missed classes once the time table and/or times are published.
  • No refund will be made to those withdrawing after the Close of Entries.
  • No transfers of entries once times are published.
  • Fifty percent of total entry fees will be returned to those whose withdrawal is received before the Close of Entries, and confirmed in writing to hdrcshows@gmail.com
  • In the event of a competition being cancelled, Organisers are entitled to retain up to £2.50 per horse, per class., to cover fees. The remainder is to be refunded to all entrants, including those who withdrew before the close of entries.
  • Before close of entries we will transfer you entry to our next show in our winter series if you cannot attend. We will transfer you entry only once.
  • All communication must be through hdrcshows@gmail.com all other forms or communication will be ignored.

 

Training Refunds

  • For any training, refunds will be made in the form of a voucher, which will be redeemable online for any future HDRC event or training.
  • Vouchers will only be issued if your space can be filled. If your space is filled, a voucher will be issued, minus £2 to cover admin fee.
  • Your voucher can be used by yourself or any member you chose to gift or sell it to. Vouchers are valid for 12 months from date of issue.
  • Once times have been published, usually 3 days before the date, no refunds will be made.
  • If we as a club cancel the training, or move the date to one you cannot attend, you will receive a refund minus a £1 admin fee.
  • All communication must be through hdrctraining@gmail.com all other forms or communication will be ignored.

 

Teams Refunds

  • If you withdraw before the event and the team manager can find a replacement then you will qualify for a refund. However, if you withdraw 10 days or less before the event then regardless of whether a replacement is found you will not be entitled to a refund.
  • If you withdraw and your place can not be filled you will be asked to cover your prelim entry fee that we have paid to BRC HQ for you to compete.
  • Refunds will be made minus £2.
  • The optional donation made is non refundable.

 

Fun Ride Refunds

  • Non refundable but you may transfer your entry to another fun ride date as a voucher.
  • In event of cancellation by us, you will be refunded minus £1 per entry to cover fees.
  • All communication must be through hdrcshows@gmail.com all other forms or communication will be ignored.

 

Social Refunds

  • Social activities are non refundable, however you may sell you space to another HDRC member providing the organiser is aware of the change.